Senior Vacation Letting Assistant
FTC (09/06/2025 to 04/09/2025) Full Time
Would you like to work during the summer for Edinburgh Napier University, Student Accommodation Conference & Lettings? During the summer period, Edinburgh Napier’s city centre student flats are let out to Language Schools, Holidaymakers, Fringe and Festival performers, Conference Delegates and Family Groups from around the world.
We are looking to appoint a Senior Vacation Letting Assistant to facilitate the running of the commercial summer letting period within the student flats, including draw-down at the end of the student leases, set-up of flats for the summer vacation letting business and preparation of flats for the 2025 student intake.
The post is live-in at the flat developments. Living on-site is an essential requirement but the accommodation will be rent-free.
A rotating rota will be issued in advance which will include pre-set holiday dates scheduled in advance to meet business needs.
The Role:
• Play a lead role in the team’s induction training in June 2025
• Assist the Conference Office with the induction of Summer Language School Centre Managers and remain a point of contact through the summer period.
• As a leader, it is your responsibility to ensure that your team maintains the highest standards in terms of professionalism, cleanliness, linen and stock levels management, flat preparation, and customer service.
• To consistently ensure a customer focused approach and excellent service delivery to all guests
• Responsible for the proper reporting of repairs
• To monitor the Summer Lettings Outlook inbox and respond to enquiries from Edinburgh Napier University staff and summer clients and guests
• This role will require cleaning and bed making tasks to meet business requirements.
What are we looking for:
• The successful candidates must be prepared to work a flexible work pattern and weekend working is essential.
• You will enjoy dealing and communicating with people, be able to work on your own initiative but enjoy working as part of a team. During the set-up and draw-down of the flats the work will be physically demanding.
• Attention to detail and excellent customer care skills such as reception duty experience are vital.
• Ability to lead and supervise a successful team, to make decisions as circumstances require on own initiative.
Additional information:
Salary: £24,344 pro rata
Closing date: 11:59pm 27 March 2025
Interviews: week commencing 7 April 2025
The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status. We are a flexible Employer.
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .