We are seeking to recruit an enthusiastic, highly motivated person with a background in nursing, mental health, as an allied health professional or other relevant experience of managing complex caseloads to provide holistic advice and support to patients both adults and families with children who frequently urgent care services across West Kent. You will be part of a nationally recognised team who are passionate about what they do and supportive to one another.
This is an exciting role within a successful service, which provides the appointed post holder the opportunity to be innovative and shape service delivery. The post holder will work in a multi-disciplinary approach across all providers. This role will entail identifying the unmet medical, psychological and social needs of patients which have led them to access urgent care services frequently. These needs will be addressed in a number of different ways including actively listening to the patient’s concerns, without judgement or sanction, de-escalating evolving crises of psychological or physical health and acting as a liaison between the patient and services within the community, to reduce the risk of crises developing.
Experience of working with people with complex physical, psychological, emotional, and social needs is required alongside a high degree of self resilience and the ability to work autonomously.
The post holder must have a full driving license and will be required to travel to various locations in West Kent to meet with patients.
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
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The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
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Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
This advert closes on Friday 21 Feb 2025