Overview: Our client, a well-established manufacturing company based in Wombourne, is seeking an experienced and confident Credit Controller to join their finance team. This is a key role in ensuring the company’s financial health by managing accounts receivable, chasing overdue payments, and maintaining positive relationships with clients. Key Responsibilities: Managing and maintaining a portfolio of customer accounts. Chasing overdue payments by phone, email, and letter in a professional and timely manner. Ensuring payments are received in line with the company's credit terms. Performing credit checks on new and existing customers. Handling customer queries and resolving disputes in a proactive manner. Managing aged debt reports and ensuring targets are met for reducing outstanding debts. Reconciliation of customer accounts and processing of payments. Liaising with the sales team to resolve any issues regarding invoicing or payments. Reporting to senior management on outstanding debt and cash flow. Key Requirements: Minimum of 3 years' experience in credit control, ideally within a manufacturing environment. Strong understanding of credit control processes and procedures. Excellent communication skills, particularly over the phone, with the ability to engage confidently with customers. Highly organised with attention to detail and a proactive approach to resolving issues. Ability to work independently and as part of a team. A positive and professional attitude with a focus on maintaining strong customer relationships. Desirable Skills: Knowledge of legal aspects of debt recovery (such as late payment charges and small claims). Familiarity with Excel and other Microsoft Office applications. Benefits: Competitive salary (based on experience). Opportunities for career growth and development. A friendly and supportive working environment. On-site parking. If you're an experienced Credit Controller looking for a new challenge in a thriving business, we would love to hear from you. Please apply today with your updated CV