JOB TITLE: Senior Manager - Operational Excellence & Transformation
SALARY: £83,411 - £98,130
LOCATION: Edinburgh or Bristol
Hours: Full Time
WORKING PATTERN: Hybrid, 40% (or two days) in the Edinburgh or Bristol office site
About this opportunity:
Are you ready for a once in a career chance to help reshape how the Group works?
The Continuous Improvement and Automation team is at the core of the Group Chief Operating Office, driving transformative change and enhancement across Lloyds Banking Group. We are evolving and establishing a Process Office that will shape the strategy, standards, and capabilities necessary for achieving operational excellence.
* As a senior manager, you will spearhead multiple workstreams to establish the standards, capabilities, and plans for operational excellence.
* As a people leader, you will provide clarity and coach virtual teams to deliver outcomes swiftly and effectively.
* As a continuous improvement leader, you will drive initiatives to shape culture and foster learning, ensuring continuous day-to-day improvement.
* As a process owner, you will define, manage, and enhance key processes across technology and change.
* As a senior manager, you will influence and align key stakeholders with our mission, coaching and challenging them to achieve progress.
About us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What you’ll need
* Expertise in devising and executing long-term strategies that significantly enhance organisational productivity and efficiency. Adept at anticipating market trends and adapting strategies to sustain a competitive advantage.
* Demonstrated ability to lead and inspire diverse teams, cultivating a culture of collaboration and high performance. Consistent history of driving teams to achieve ambitious goals and surpass expectations.
* Advanced proficiency in evaluating complex information, discerning key insights, and making well-informed decisions. Skilled in exercising sound judgement to drive impactful outcomes for the organisation.
* Exceptional analytical skills to diagnose issues, identify root causes, and develop innovative solutions. Proven capability to navigate complex challenges and deliver effective results.
* Strong passion for spearheading innovation and implementing cutting-edge technologies or processes. Proven history of leading initiatives that yield substantial improvements and competitive advantages.
And any experience of these would be really useful
* Preferred experience in Technology and/or Financial Services Process Transformation.
* Lean Six Sigma Black Belt or equivalent qualification highly desirable.
* Comprehensive understanding of the operating model of a financial services company, encompassing systems, data, processes, and governance.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual bonus award, subject to Group performance
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
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