Job Description
Client\n\n Local Authority in Ealing\n\nJob Title\n\n Neighbourhood Housing Officer-Tenancy Management\n\nPay Rate\n\n £21.33 an hour PAYE/£27.75 an hour UMBRELLA\n\nHours\n\n 35 hours Mon to Fri (09:00:AM - 05:00:PM)\n\nDuration\n\n Initial 3 Month Contract\n\nLocation\n\nHYBRID working 2-3 days a week based in Perceval House,Ealing/site visits\nDescription\n\n PURPOSE OF ROLE:\n\n>Improve outcomes for Ealing residents by providing a customer orientated service in\nline with Council values and objectives\n\n>Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.\n\n>Maximise income collection through proactive management of arrears.\nProactively manage housing assets, anticipate the needs of residents and contribute to\na safe neighbourhood.\n\nKEY ACCOUNTABILITIES:\n1) To provide clear, pragmatic and customer centred housing services on behalf of the\nCouncil and any housing provider aligned to the housing service.\n2) To maximise income collection across the range of tenures through proactive monitoring\nand management of customer accounts, making use of legal remedies where appropriate.\n3) To promote inclusion, cohesion and active citizenship in the neighbourhood helping to shape opportunities and resident engagement.\n\nTenancy Management experience is essential \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website