Your new companyA market leader in providing industrial cleaning equipment, our client provides customer-efficient outsourcing solutions to address a wide range of critical manufacturing and maintenance, repair and overhaul processes across multiple industries, including transportation and manufacturing sectors. With a network of global service locations operating across 14 countries throughout EMEA, they deliver a unique full service proposition. Your new role
1. Support the Head of Billing and Credit Control to manage a medium-sized Credit Control Team
2. Manage and optimise the teams' performance to meet or exceed key Performance Indicators (KPIs) set by management
3. Conduct regular performance reviews, provide coaching and mentorship, and offer constructive feedback to support team members' professional growth
4. Minimise risk and write-offs by effectively managing collection and/or debt management activity
5. To analyse customer accounts for their suitability for proceeding with legal action
6. Manage and oversee the legal process
7. Ensure our credit control systems remain up to date and accurately reflect activity
8. To coordinate and liaise with branches ensuring they are kept up to date with all legal cases
9. Provide management with information on collection and debt management activities
10. Processing all payment types received from customers, and any other Data Entry that...