Sales Advisor - Heathrow Terminal 3 - 1 Month FTC - Full Time
Client:
Ted Baker
Location:
Longford, United Kingdom
EU work permit required:
Yes
Job Reference:
2f7a0f5691a1
Job Description:
WHO WE ARE
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand.
THE ROLE
The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted.
MAIN RESPONSIBILITIES
1. People
* A high level of team participation, working with integrity and respect for others.
* Actively drive and document your own learning to contribute to the success of the team and location.
* Be adaptable and flexible to the needs of the business in support of the team and the location.
* Collaborate with the teams in all meetings and briefings.
* Support new hires within the team through friendly mentorship.
* Display a dedicated approach to self-awareness and self-development.
* Understand the core values and culture of Ted and reflect these in all efforts.
1. Product
* Use all available tools and information to keep up to date on current products.
* Follow merchandising guidelines, replenishment method and housekeeping standards.
* Demonstrate a keen personal interest in Ted and support brand messaging.
2. Commercial
* Demonstrate all requirements of Ted’s School of Excellence.
* Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency.
* Have a good understanding of the variety of customer profiles and use of sales techniques.
* Actively seek knowledge and take personal ownership of achieving and exceeding location KPI’s.
* Be proactive in the capture of customer data at PoS – where relevant.
* Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity.
* Proudly support the integration of new technology into our customer service proposition.
* Deliver a warm and memorable customer service experience.
3. Operations
* Follow Company policies and procedures with an ability to work unsupervised.
* Adhere to all Company health and safety procedures.
* Adhere to all loss prevention measures and protect the assets of the Company.
OUR VALUES
* AUTHENTIC - We have the freedom to be our ‘best self’.
* KIND - We try to do the right thing for each other.
* CURIOUS - We are hungry to explore, innovate and think differently.
* COURAGEOUS - We have the confidence to be brave and discover the unexpected.
* INCLUSIVE - We embrace and respect individuality and celebrate difference & diversity.
BENEFITS
At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location.
Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees.
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