Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Receptionist We are looking for an experienced and methodical receptionist to join our busy Cardiff office and support our client-focused team. This is a full-time position with duties split between managing our busy reception and providing administrative support to various teams. Key Responsibilities - Greeting and welcoming visitors - Managing the daily log and security passes for health and safety purposes - Handling the switchboard and fielding calls - Organising and prioritising reception tasks to ensure efficient service - Managing meeting room bookings and arranging buffets - Setting up meeting rooms each morning - Handling and distributing incoming and outgoing post and courier deliveries - Arranging the end-of-day post - Managing and distributing office stationery - Providing administrative support including claims input, enquiries, archiving, diary management, chasing documentation, and database updates - Booking taxis and travel - Managing the basement parking rota - Handling various invoicing tasks This front-of-house role requires someone who embraces our passion for customer service and professionalism. You should be able to work on your own initiative as well as part of a team with the other receptionist. Our work can be varied, so you may be incredibly busy one day and quieter the next, taking on more administrative duties as needed. Flexibility is key, as some days may involve data entry and other tasks as required. If you are a proactive and adaptable individual with a commitment to excellent service, we would love to hear from you The skills you will have when you apply: - Previous reception experience with similar responsibilities in a dual role is essential - Excellent presentation skills, highly organised, and customer-focused - Experience in dealing with general enquiries in a positive and professional manner - Ability to work with minimal to no supervision - Highly professional telephone manner - Must be able to use initiative without referral - Ability to operate a switchboard (training will be provided for the right candidate) - Excellent administration skills with the ability to multitask - Computer literate, including Microsoft Excel What we'll give you for this role: Remuneration & more - Competitive salary taking into account skills, experience and qualifications - A Self Invested Personal Pension Scheme (SIPP) - Holiday allowance of 25 days plus bank holidays Health & support - Private healthcare plan (including pre-existing conditions) - Life assurance - Employee assistance programme for employee wellbeing - Group Income Protection Other benefits - Voluntary flexible benefits - green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications - Discounts on various products and services This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now - we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?vywxedjBGSfA)