We currently have a fixed term vacancy for a Business Support role within the Referral and Assessment Team which also supports the Multi Agency Safeguarding Hub (MASH) Team. The role is rewarding, varied and fast paced; our main duties are to ensure that all referrals are processed and passed through to the MASH Team in a timely manner ensuring all statutory deadlines are met, the referrals can be made via email or phone and can come from all areas of the community from professionals and members of the public, these can be for Early Intervention support through to high risk child protection concerns. As this team is the first point of contact for all areas of Children’s Services and the supports that are on offer, keys skills are required to include time management, flexibility, adaptability and attention to detail with good communication being the driving force behind why we can continue to provide a high level of support to an ever-expanding busy service. We work closely with the (MASH) team and Social Care teams ensuring we are available at often short notice to provide support for child protection meetings, providing concise minutes within timescales, and general office administrative jobs to include communication with families and professionals on case outcomes. This is a hybrid position; office cover is required on a rotational basis and the expectation is that at least 2 days per week are in the office with the remaining time working from home. The successful applicant will be expected to work mainly in the office for the first 2 weeks to familiarise themselves with work and the team. We are looking for a dynamic forward-thinking individual who are used to working to strict deadlines and performing under pressure as well as the ability to drive forward change and improve work processes. Organisational and prioritisation skills are a must along with the ability to make decisions and deal with highly confidential information. Full training and support will be given for this role. If this is you and you are interested in working in a busy environment where no two days are the same, knowing that what you do contributes to making a difference then please apply. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Closing Date: 11pm, Friday 31st January 2025 Interview Date: TBC For an informal discussion or if you have any questions about this role please contact Julie Dallas - Julie.Dallaswokingham.gov.uk or Emma Brannelly – emma.brannellywokingham.gov.uk If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer .