Job Title: Medical Secretary The post-holder will provide a comprehensive and highly efficient administration and secretarial service to GPs and teams within the practice To communicate effectively with patients / carers regarding appointment and treatment related matters The post-holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team within the practice. Job Responsibilities: To provide secretarial support within the practice To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner To attend meetings and take minutes as required To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To assist with the gathering of statistics and information when required To process medico-legal report requests Monitor daily tasks and complete tasks as required To type correspondence or other documents on behalf of the clinicians and managers To provide cover for members of the secretarial team during periods of sickness and annual leave To liaise with external agencies including hospitals and service providers and provide reports/results where appropriate To liaise with other services (clinical and administrative) and practices and take action where appropriate Deal with telephone queries from Patients, General Practitioners, Consultants and Hospitals, as well as general Departmental matters. To undertake referral processing for Patients attending the practice. Information Management Use IT templates and mail merge as required in order to generate letters.