Job Title: Office Administrator Location: Tewkesbury Hours: Monday to Friday, 08:30 – 17:00, with alternate Saturdays (finishing around 14:30 on Saturdays; a weekday off provided when working Saturdays) Salary: £26,000 per annum Key Responsibilities of an Office Administrator: Accurately enter and process customer orders received via phone, email, or fax to ensure seamless deliveries. Address delivery inquiries, resolve issues, and follow up with customers to guarantee satisfaction. Greet customers with a friendly, helpful attitude over the phone or at reception, ensuring each interaction reflects dedication to service. Work closely with stock control, assist with invoice distribution, and contribute to the smooth operational flow. Key Skills of an Office Administrator: Proven experience within an administration role Excellent customer service with a proactive approach to problem-solving. Excellent verbal and written communication skills to handle inquiries and interact effectively with customers and team members. Ability to manage multiple tasks, prioritize effectively, and ensure accuracy. A can-do attitude and flexibility to adapt and support new processes. For more information please contact Katie at First Base Employment