Job Description:
Clinical Programs are the main vehicle to establish and implement clinical best practices within Intermountain Health, measure and demonstrate patient success, and share these results with the larger community. The Clinical Program Manager will report directly to the Executive Clinical Program Director to support integrating and coordinating clinical programs in a specific specialty area (Behavioral Health, Cardiovascular, Acute and Ambulatory Medical Specialties, etc). Focusing on performance and clinical improvement, the Clinical Program Manager will oversee clinical program initiatives like implementing clinical best practices, developing care process models, and measuring the impact of these initiatives.
Posting Specifics
1. Benefits Eligible: Yes
2. Shift Details: Full time (40 budgeted hours). This is an enterprise position and will be home based. Monday - Friday 8:00 am - 5:00 pm
3. Unit/Location: Fully remote position with occasional travel required to all regions.
Preferred Qualifications: Previous management, clinical background, program development, strong communication skills and ability to build trusting relationships.
Scope
This position is an enterprise-wide role that will help lead, facilitate and coordinate clinical program projects and initiatives, to ensure value, safety, improved outcomes and experience of care for the clinical program related work. This position is accountable to effectively manage key projects and/or initiatives for the clinical program, in collaboration with operations and clinical leaders and other stakeholders at a Regional and Market level. This position requires strong skills in project management, continuous improvement, patient safety, quality, and financial stewardship in health care environments. Clinical Program initiatives support teams and front-line caregivers to deliver affordable, consistent, evidence-based, safe, high-quality care through an exceptional patient experience. An ideal candidate is excited about health care delivery transformation including the importance of shifting from traditional care models to alternative models that focus on value.
Job Essentials
1. Clinical Best Practices: Support their leadership team in using a prioritization framework for their respective clinical programs. Ensures that evidence-based clinical care standards are established and effectively implemented across the system for appropriate caregivers in partnership with the region leadership.
2. Clinical Best Practice Integration (cBPI): Help to champion the model, processes and use of the tools around the cBPI pipeline for their Clinical Program.
3. Clinical Models of the Future/Value-Based Models: Supports development of care processes to support value and risk-based payment models.
4. Strategy Deployment: Supports the strategic planning and goal setting processes focusing on best practices sharing for the portfolio’s specialties in the clinical program.
5. Operational Efficiency: Evaluates the effectiveness of the Clinical Program's organization identifying opportunities for the Clinical Program's performance improvement from both a clinical and administrative perspective.
6. Data Surveillance and Reporting: Regularly reviews dashboards and reports to assess performance on adherence to best practice, clinical outcomes, financial performance, and additional KPIs as needed.
Minimum Qualifications
1. Bachelor’s Degree from an accredited university required.
2. Progressive experience in a complex health care system or hospital setting in a clinical operations, or other clinical care delivery or administrative role.
3. Experience in a healthcare leadership position.
4. Clinical knowledge and experience in identified specialty of the clinical program.
5. Demonstrated expertise in project planning and process improvement.
6. Demonstrated effective leadership and communication skills.
7. Experience using business intelligence tools and interpreting data and reports.
Preferred Qualifications
1. At least 5 years of progressive experience in a health care system or hospital setting in a nursing, clinical, operations, or other healthcare related role.
2. Master's degree from an accredited university preferred.
3. Three years in a healthcare leadership position(s).
4. Active license to practice as an RN, Licensed Clinical Social Worker or PhD (Behavioral Health clinical licensure), APP, or Physical Therapist.
5. Five years working in the clinical program area of care or related domains.
6. Trained in improvement science (e.g., Six Sigma, Lean, ATP) and/or design thinking.
7. Excellent organization skills and is able to manage multiple projects and related stakeholders.
Physical Requirements:
1. Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
2. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
3. Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location: Transformation Center
Work City: Murray
Work State: Utah
Scheduled Weekly Hours: 40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$57.75 - $89.14
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
#J-18808-Ljbffr