Are you someone with excellent organisational skills who is passionate about supporting the population of Colchester and Tendring? We have an exciting opportunity here at the North East Essex Health & Wellbeing Alliance, which could be of interest to you.
The North East Essex Health and Wellbeing Alliance are looking for an organised and creative individual to join their team. The postholder will work closely with Integrated Care Managers, Officers and Directors to deliver integrated care programmes and work collaboratively with local partners to address our key priorities.
You will need to be highly organised, practical, reliable and efficient and have a flexible approach to the role; working on your own initiative as well as effectively as part of the wider Alliance team. Duties will include proactive forward planning, fielding emails and telephone calls, management of complex calendars, meeting management (agenda setting, distribution of paperwork according to an established timetable, high-quality minute taking and follow-up of actions). You will also be required to communicate well and maintain effective working relationships with a wide range of stakeholders and colleagues.
Main duties of the job
1. Provide administrative and secretarial support as required.
2. Receive and deal with incoming telephone calls, taking messages or relaying information as required.
3. Take accurate notes and minutes at formal meetings (both internal and external to the ICB) as required, presenting the minutes in a professional format to given timescales.
4. Work flexibly, providing annual leave/sickness cover for other teams as required.
5. Support the team in the achievement of objectives and monthly reporting.
6. Provide admin and clerical support as required at committee and executive group meetings.
About us
The NHS Suffolk and North-East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population. This function is commonly referred to as commissioning. To do this, we work within a budget of around £1.5 billion, which is set by NHS England, and work closely with local government and the NHS providers in our area. Our performance is judged by how well our local health and care system as a whole is working, including the health outcomes of our communities. The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North-East Essex to act on its behalf. This is to ensure that the needs of smaller, local areas are addressed. The ICB remains accountable for all of its functions, including those it has delegated. Local residents have a big role to play in the operation of the ICB. We rely on the experiences and perspectives of our communities to help shape our decision-making.
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Experience
* Previous administrative experience
* Experience in successfully carrying out a range of administrative procedures, including typing, data input, organising meetings and preparing agendas
* Experience of establishing office systems
* Experience of working within a diverse and challenging environment, where priorities change and adjustment to working practices are made
* Minute taking
* Administrative experience within the NHS
Qualifications
* 5 GCSE at A-C including Maths and English or equivalent
* NVQ 3 in administration or similar qualification
* A-Levels
* ECDL
* RSA II/III
Knowledge
* Good understanding / working knowledge of full range of administrative systems (paper and IT)
* The workings of the ICB and North East Essex Alliance
* HR processes such as sickness absence recording / recruitment etc.
Skills
* Proven organisation and planning skills
* Good communication and interpersonal skills, both verbal and written
* Ability to work flexibly and under pressure
* Ability to work to own initiative
* Ability to influence and negotiate with team over priority of work
* Accuracy and attention to detail
* Ability to relate to all levels of the organisation and to liaise successfully with the public and members of other organisations
* Ability to deal with difficult customers in a tactful and professional manner
* Experience of using Microsoft Office software, including Word, Excel, PowerPoint, MS Teams, SharePoint and Outlook
* Ability to maintain concentration on complex tasks in a busy working environment
Other
* Good time management, meeting deadlines
* Good team player
* Flexibility to travel to meetings and events on an ad-hoc basis
* Commitment to providing a high quality administrative service
* Commitment to providing a positive representation of the values of the CCG
* Self-motivated
* Reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr