My client, a new and fast-growing UK focused fully integrated real estate investor, developer, and operator with a build-to-rent residential portfolio of over 3,800 homes are recruiting for a proactive Leasing Manager to join their high-class, luxury living quality rental home platforms.
The Leasing Manager will provide onsite lettings management services, will manage all aspects of lettings administration, lettings compliance and marketing. Ensure first class customer service is provided from the moment an enquiry is received right up until the resident’s deposit is returned.
40 hours per week, 10am – 7pm Monday to Friday and occasional Saturday
Other duties include:
Ensuring that the systems are thoroughly kept up to date and accurate.
Ensuring good presentation and show apartments at all times.
Put together data, reports and compile information along with commentary.
Ensuring all enquires are responded to in line with agreed service levels.
To coordinate with 3rd party agents as required.
Meeting prospective tenants, conducting viewings and negotiating rental offers
Completing applicant vetting requirements
To ensure arrival packs are prepared, and keys are ready for tenant move in’s
Delivery of ad-hoc projects provided by the Community Manager
Assist with resident communications through multiple channels
Assist with managing and processing customer journey from moving in, throughout tenancy to moving out.
Ensure all reception/admin requests are well managed.
This is a very busy and varied role. To be considered or a meeting with my client you must possess the following skills/attributes:
Educated to NVQ level 3 and/or GCSE level 9 – 5 standard or equivalent. Ideally with ‘A’ level(s) or equivalent
Experience in a similar role in either BTR or PBSA
Experience of working to KPIs
Good health and safety and facilities management knowledge.
Excellent English language skills - both written and spoken.
IT literate - MS Office at intermediate level
Up to date knowledge of English statutory letting requirements
Business development / sales and/or facilities experience would be desirable but not essential.
A positive, professional with a friendly approach
A confident team player
If you think you have the skills and are ready for your next role in a customer focussed role, please apply now.
Please note, due to high number of applicants, only suitable candidates will be contacted.
Ritz Rec (Emp Agency)