Due to Gambling and Licensing Laws, applicants must be over the age of 18.
MAIN DUTIES
* Serve customers, taking account of the principles of good customer service, remaining helpful and courteous at all times, including dealing with bookings, customer queries, complaints (initial stage), etc.
* Work in all site departments as required, helping to monitor customers and ensure a safe and open space for them.
* Prepare and cook food, following food safety standards.
* Promote the site's facilities, offers, and membership schemes to potential new and existing customers.
* Carry out cleaning duties as instructed.
* Ensure all transactions are dealt with correctly and report any errors to management.
* Handle cash and token floats correctly as trained.
* Operate site attractions as required and trained.
* Carry out replenishment tasks, i.e., re-stocking bar, soft play, and prize shop.
* Receive deliveries.
* Provide onward training to other employees.
RESPONSIBILITIES
* Carry out all duties as trained.
* Follow all policies and procedures as trained.
* Ensure all paperwork you are responsible for is correctly completed.
* Adhere to all Health and Safety legislation at all times.
* Adhere to all Food and Hygiene legislation at all times.
* Report any incidents to management immediately.
* Ensure all back office areas are secure at all times.
* Maintain a clean and tidy appearance at all times.
* Develop good working relationships with colleagues and managers.
Opening hours are 10am - 11pm every day. All full-time and part-time employees must be fully flexible to work between the hours of 8am - Midnight. Part-time employees must be available to work both Saturday and Sunday as a minimum, with an increase of hours during school holidays. All applicants must be over 18.
Job Types: Part-time, Permanent
Pay: £9.50-£11.44 per hour
Expected hours: No less than 8 per week
Additional pay:
* Tips
Benefits:
* Discounted or free food
* Employee discount
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
Licence/Certification:
* Form of ID (required)
Work Location: In person
Reference ID: Christmas 2024
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