1. Opportunity to progress within the property industry.
2. Working alongside an amazing team.
About Our Client
Our client is a leading player in the property industry, with a strong national presence. They have a workforce of over 35,000 professionals dedicated to serving their customers' needs and contributing to the company's steady growth.
Job Description
3. Handle customer enquiries promptly and professionally
4. Develop and implement strategies aimed at enhancing customer satisfaction
5. Coordinate with other departments to resolve customer issues effectively
6. Provide detailed information about the company's products and services to customers
7. Participate in team meetings and contribute innovative ideas for business growth
8. Maintain records of customer interactions and transactions
9. Ensure compliance with the company's customer service policies and procedures
10. Take part in customer service training programs to improve skills and knowledge
The Successful Applicant
A successful Customer Service Specialist should have:
11. A strong educational background with a focus on business or related fields
12. Experience in working within the property industry
13. The ability to handle customer complaints and enquiries professionally
14. Knowledge of the property industry and its current trends
15. A customer-oriented mindset and a passion for providing excellent service
What's on Offer
16. A competitive salary ranging between £30,000 and £35,000 per annum, plus B+P
17. An inclusive and supportive company culture
18. Opportunities for professional development and career growth
19. A comprehensive benefits package
If you are passionate about customer service and want to make a difference in the property industry, we encourage you to apply for this unique opportunity as a Customer Service Specialist.