This is a key role, driving our integration efforts between primary care, general practice and our Trust, improving and implementing care pathways and strengthening our referrals/transfer of care/discharge processes and where appropriate reducing bureaucracy and streamlining processes. As part of the roll out on our new electronic record (EPR), the postholder will work with others to improve timeliness and quality of communication with primary care and other local care providers, to enhance patient safety. The role will also participate in trust transformation of services especially in areas of work which have impact on primary care.
• To demonstrate our Trust values.
• Participate as key member of the clinical leadership in the trust and across primary care in the improvement/ development and implementation of integrated care pathways between primary care, general practice, and ENHT.
• Strengthen the referral pathways and transfer of care/discharge processes to ensure smooth patient pathways and improved communication between ENHT and General Practice.
• Develop and maintain strong working relationships with GPs, Primary Care Networks (PCNs), locality and HCP Clinical leadership and other stakeholders through regular forums and events to support continuous improvement.
• Develop and maintain working relationships with Trust clinical leaders and clinical teams, to enhance collaboration between organisations.
• As part of the introduction of a new electronic patient record, work in liaison with the Chief Clinical Information Officer and digital team at trust and ICS level to improve the quality and timeliness of communication with primary care to enhance patient safety and efficiency. This includes identifying areas of reducing bureaucracy and across primary and secondary care to streamline pathways and enhance integration
• To work with the trust CIO and ICS system digital leadership to ensure that ENHT digital strategy compliments system digital transformation.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder. Please see attached – job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.
• Be an ambassador for the trust for data quality not only for patient safety but also as an important enabler to ICB and national new models of care.
• Bring the primary care experience and understanding into the trust clinical leadership and also support trust education and training of junior doctors and other clinical leads providing primary care overview.
• Participate in the transformation of services in the trust which impact on primary care and how pathways and unintended consequences are understood but also opportunity to new ways of working from trust operational delivery model.
• Work with clinicians, the strategy and planning teams the Kaizen Office and the ICB’s “Care Closer to Home” model workstream on initiatives to reshape services traditionally delivered in secondary care, focusing on preventative care and long-term condition management
within primary/community care settings in line with the local and national strategic direction of travel.
• Support the GP Liaison Officer to ensure issues highlighted by both external and internal stakeholders are dealt with promptly, ensuring themes are identified and the necessary improvements implemented across the secondary and primary care interface
This advert closes on Sunday 9 Feb 2025