Job Title: Collections Officer
Contract Type: 6 Month Fixed Term
Location: Hybrid. Office is based in North Hertfordshire
Salary: On Application
Hours: Monday-Friday 9am-5pm
Benefits:
* 15% Contributory Pension (10% Employer, 5% Employee)
* 26 days holiday plus bank holidays, which increases with service
* Discretionary Bonus Scheme
* Dental Cover
* Health Assessments
* A day off for your birthday
* Generous maternity and paternity benefits
* Paid Carers leave
* Charity Day
* Employee Assistance Programme
* Cycle2work Scheme
* Benefits Hub; large selection of employee discounts, rewards and perks acrossa number of brands, restaurants, holidays and "away"days.
About our client and the role of Collections Officer
Our client is a fast-growing Challenger Bank in a high growth phase. They have an exciting opportunity for an experienced Collections Officer to support the existing Collections Team with managing the portfolio. This role is a 6-month fixed term contract.
Responsibilities for the role of Collections Officer
1. Provide a best-in-class customer service to promote the Banks business and minimise customer complaints and expressions of dissatisfaction.
2. Understand the needs of the B...