1. On-site parking
2. Monday - Friday
About Our Client
Our client is a prominent player. Based in Littlehampton, they are renowned for their commitment to providing exceptional care, and their focus on fostering a supportive and vibrant office environment.
Job Description
Key responsibilities for a Customer Service Advisor
3. Respond to customer inquiries via phone, email and face-to-face
4. Offer product knowledge and solutions to customers
5. Maintain accurate records of customer interactions
6. Collaborate with the customer service team to achieve objectives
7. Contribute to a positive and supportive work environment
8. Adhere to company policies and procedures
9. Participate in company events to foster team unity
10. Continuously improve service by updating job knowledge
The Successful Applicant
A successful Customer Service Advisor should have:
11. A strong commitment to customer service excellence
12. Excellent communication and interpersonal skills
13. Proficiency in using customer relationship management (CRM) software
14. An ability to work effectively as part of a team
15. Resilience and the ability to handle customer complaints
16. A proactive mindset and a willingness to take initiative
What's on Offer
17. A competitive salary
18. Casual dress code for a comfortable work environment
19. Regular company events for team building and networking
20. On-site parking for ease and convenience
We encourage all candidates with a passion for customer service to apply and look forward to welcoming our new Customer Service Advisor to our vibrant team in Littlehampton.