Senior Commis Waiter/Waitress TING Restaurant
Are you ready to transform breakfast into an unforgettable experience against the backdrop of London's iconic skyline?
Can your passion for service and your warm smile turn a meal into a cherished memory for our guests?
Welcome to TING Restaurant, where extraordinary dining meets breathtaking views in the heart of London at Shangri-La The Shard Hotel. We're on a mission to create unforgettable breakfast experiences for our guests, and we're looking for a Senior Commis Waiter/Waitress to join our team. If you're ready to provide personalised service, engage with our guests, and be a part of something truly exceptional, read on!
As a Senior Commis Waiter/Waitress at TING Restaurant, you are the frontline storyteller of our culinary journey. Your mission? To uphold our food and beverage brand standards, ensure seamless operations, and keep our spaces welcoming and pristine. But it's more than just that. It's about creating magical moments during breakfast service that our guests will treasure forever.
Key Responsibilities:
Personalised Service: Your smile is your superpower. Make our guests' mornings special by delivering the finest personalised service and leaving a lasting impression.
Smooth Operations: You're the conductor of the breakfast orchestra. Implement SLIM/Hotel standard procedures to ensure our F&B division operates smoothly.
Cleanliness and Organisation: Maintain a sparkling and organised environment, always ensuring our guests comfort and safety.
Guest Engagement: Be the breakfast genie! Engage with our guests, offer insider tips on breakfast selections, and make their special requests feel like everyday delights.
Team Collaboration: Join our Breakfast Buffet Ambassadors' fellowship. Together, we uphold the Shangri-La experience behaviours throughout the hotel and ensure our guests feel the warmth of our hospitality.
Who are we?
Shangri-La The Shard, London is our luxury, Forbes 5-Star hotel located in the Shard,Western Europes tallest building. We are the first elevated luxury hotel in the city, bringing our roots inAsian hospitality to the West. Located throughout levels 34 to 52 of The Shard, our hotel offers 202 guestrooms and suites with unparalleled views across London, several signature dining venues- including TING Restaurant, GONG Bar, Sky Lounge, Bar 31 and three river-facing event spaces. Located in London's most historic area, the hotel is nearby the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Pauls Cathedral, Shakespeare's Globe and Borough Market.
In joining the Shangri-La Hotel London, we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
Competitive and generous pension contribution scheme
50% discounts in our exclusive award-winning luxury Restaurants and Bars
Code Hospitality membership
Complimentary dining whilst at work
Complimentary dry-cleaning service for your work attire
Annual season travel ticket loan to support you in your journey to work
Staff rates at properties worldwide
Exclusive discounts across London Bridge area via the Shard Card membership scheme
Loyalty benefits- such as complimentary stays, monetary recognition for long service
Investment in your personal development via our vast online Shangri-la academy courses
Internal promotions and endless opportunities
Unique cultural and engagement events across all teams
Immediate enrolment onto our employee recognition platform moments of joy
Financial recognition for introducing new successful team members into the hotel via our inhouse talent team
Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
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