Description
Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
When in the office you will be based in our Birmingham, Cardiff or Glasgow office. This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Contract: Full-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. More details can be found in the Staff Handbook.
Ideal start date: 28th April or as otherwise agreed with candidate.
The Opportunity
The postholder will be responsible for supporting the delivery of our Aspiring Professionals Programme for our young people, and for our volunteers and employer partners. Approximately 80% of this role will be allocated to providing administrative support for the mentoring (volunteering) provision, with occasional in-person support on events required.
1. Project Delivery Support
o Support the delivery of key projects including mentoring recruitment, Disclosure and Barring Service (DBS)/Protecting Vulnerable Group (PVG) checks, mentor matching, and mentor-related event provision.
o Support the delivery of key services delivered to participants and employer partners.
o Utilise tools and technologies to conduct your work effectively and efficiently such as Excel, our mentoring platform and Customer Relationship Management (CRM) systems.
o Deliver on allocated student/mentoring (online/in-person) events, formally presenting content to a high standard and in line with Social Mobility Foundation messaging.
o Contribute to team meetings, sharing ideas and collaborating to solve problems creatively.
2. Monitoring and Evaluation
o Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions.
o Reflect on your work areas at key points in time, offering suggestions for efficiencies and process improvement.
o Contribute to evaluation for key work areas.
3. Stakeholder Management
o Handle and follow-up enquiries (from predominantly students and mentors) promptly and professionally.
4. Activity Delivery
o Support the delivery of the mentoring provision by undertaking a range of general administrative tasks.
o Support with the coordination, organisation, logistics and delivery of mentoring events; internships and in-person residential programmes for students.
o Liaise with external stakeholders and third parties to arrange events, secure venues and speakers.
o Stay on-site for day and overnight visits, when needed.
Person Specification
Need to know
* IT skills
* Basic Microsoft Office Suite
* Presentation skills
* A basic understanding of the barriers young people face in accessing university and careers.
Able to
* Carry out administrative tasks such as gathering data, preparing reports, database management and clerical work to meet the charity's needs.
* Maintain records and produce clear written and oral reports.
* Stay on-site for day and overnight visits, when needed.
We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.
Benefits
Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).
Other Benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59 BST on Monday 31st March.
* Why would you like to work at the Social Mobility Foundation?
* What makes you a suitable candidate for this role?
Please note that generic applications and CV’s will not be considered. If you have any questions about the role, please contact Eloise Baker: Eloise.baker@socialmobility.org.uk.
Interviews: First round interviews will take place between the 10th and 15th April with slots throughout the working day.
The Social Mobility Foundation is an award-winning national charity that aims to make a practical difference in social mobility.
Education
It is our mission to unlock potential, broaden horizons and create opportunities with and for ambitious young people who face structural barriers in education and work because of where they grew up, went to school or the occupation of their parents or guardians. We do this by:
* directly supporting students aged 16+ with university applications; professional mentoring; skills sessions and internships, through our Aspiring Professionals Programmes.
* influencing employers through our Employer Index as well as speaker events and training to ensure people from working class backgrounds can get in and get on in professional life.
* advocating for social mobility and seeking to influence policy making at both local and national government level through our campaigns.
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