Job summary An exciting opportunity has arisen within Lincolnshire Partnership NHS Foundation Trust for an administrator to join the Individual Placement and Support (IPS) Employment Team, who support service users in the community with their employment goals. You will provide admin support to the IPS Team members - please see job description for more information. The post holder will support the team mainly in defined localities within Lincolnshire but cover for other geographical areas covered by the Trust may be required if the need arises. Main duties of the job To provide a comprehensive, efficient and effective administrative and secretarial support to the team. To provide a high quality and responsive liaison service to other managers, agencies and professionals within or associated. Expected duties would include but not be limited to: Dealing with incoming mail, the provision of minute taking, appointment diaries To respond to queries and incoming calls on a daily basis To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy To manage own workload, seeking advice when required, performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing in accordance with current trust procedures To provide a typing support to the team including reports, letters, minutes To have a thorough working knowledge of electronic systems including e mail, SHARON, RIO To maintain healthcare records within the area of responsibility including the accurate scanning of documents and compilation of records for new patients, in accordance with the Trust Records Management Policy To recognise the need for flexibility and be willing to undertake extra duties as and when required About us Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more. Date posted 07 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Part-time, Flexible working Reference number 274-11164-AC Job locations Welton House Lyme Kiln Way Lincoln LN2 4WH Job description Job responsibilities If you like what you've read so far and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification. Duties will include but not limited to:- Gathering appropriate information from a variety of sources to input accurately onto a database. Production of basic reports including graph and tables as directed. Communicating sensitively with anyone contacting the department maintaining strict standards of confidentiality General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters and e-mails to an accepted standard of quality and accuracy as required and minute taking within weekly IPS team meetings and other meetings are required. Assist in scheduling and cancelling of appointments and diary management as appropriate using Microsoft calendar. Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies. Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage. Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance. Filing, including use of Share Point system for storing, retrieving and filing information. Supporting the Trusts vision to become paperless and encourage Manager to do the same. Update and maintain IPS boards within CMHTs through the production of up-to-date job outcome information, information on job vacancies, and data collated from expressions of satisfaction and family and friends surveys. Assist in the booking of training for Employment Specialists within the IPS team Assist with inputting staff sickness into team roster. Job description Job responsibilities If you like what you've read so far and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification. Duties will include but not limited to:- Gathering appropriate information from a variety of sources to input accurately onto a database. Production of basic reports including graph and tables as directed. Communicating sensitively with anyone contacting the department maintaining strict standards of confidentiality General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters and e-mails to an accepted standard of quality and accuracy as required and minute taking within weekly IPS team meetings and other meetings are required. Assist in scheduling and cancelling of appointments and diary management as appropriate using Microsoft calendar. Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies. Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage. Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance. Filing, including use of Share Point system for storing, retrieving and filing information. Supporting the Trusts vision to become paperless and encourage Manager to do the same. Update and maintain IPS boards within CMHTs through the production of up-to-date job outcome information, information on job vacancies, and data collated from expressions of satisfaction and family and friends surveys. Assist in the booking of training for Employment Specialists within the IPS team Assist with inputting staff sickness into team roster. Person Specification Qualifications Essential NVQ level 2 Business and Administration or equivalent ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent; Experience Essential Relevant experience of working in a general administrative background Desirable Previous experience working within a NHS Trust Skills Essential Understands Code of Conduct in relation to Data Protection and Information Governance. Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances. Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database Desirable Knowledge of NHS systems Person Specification Qualifications Essential NVQ level 2 Business and Administration or equivalent ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent; Experience Essential Relevant experience of working in a general administrative background Desirable Previous experience working within a NHS Trust Skills Essential Understands Code of Conduct in relation to Data Protection and Information Governance. Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances. Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database Desirable Knowledge of NHS systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lincolnshire Partnership NHS Foundation Trust Address Welton House Lyme Kiln Way Lincoln LN2 4WH Employer's website https://www.lpft.nhs.uk/ (Opens in a new tab)