Oliver’s Travels is currently hiring a Product Assistant to join our dynamic and enthusiastic team, focusing on our City Homes & Apartments and Africa & Asia properties. This is an exciting opportunity to work with hard-working, like-minded, and passionate travellers to grow and expand the Oliver’s Travels brand. Oliver’s Travels has been named in the Sunday Times Fast Track 100 companies and won multiple awards, including the Conde Nast Traveller Readers’ Awards Top 10 Villa Rental Companies. This exciting role is perfect for someone who is confident, efficient and has a flair for administrative tasks. The role of a Product Assistant is varied. You will be required to work closely with our fast-paced Product Team, responsible for updating and managing our City Homes & Apartments, Africa & Asia villas programme. Your primary focus will be supporting many of the daily administrative tasks and processes to help reach our goals and supervise the production process, and you will be supervised by the Product Manager to do so. We are seeking an exceptional candidate who will fully engage with our growing portfolio of homes, with the opportunity to become an expert in each of their unique features and delight in sharing this knowledge with our team. If this sounds like something you’d like to be a part of, we would love to hear from you What you’ll be doing: Liaising with property owners, suppliers and agents with queries and issues regarding property listings, contracts and terms and conditions. Supporting the Product Manager with tasks and processes. Data entry (CRM, Salesforce, Booking System). Adding/updating properties on our website (content, prices, availability) to help meet team targets and maintain product quality. Assisting the sales team with queries regarding pricing, availability, and property listings. Liaising with the marketing team on special offers and marketing campaigns. Promoting the company and always maintaining excellent working relationships with suppliers. Liaising with overseas property owners, suppliers and agents regarding queries and issues about property listings and terms and conditions. Completing administrative tasks such as adding and sharing customer reviews and feedback, loading rates, publishing special offers, writing descriptions, etc. Ensuring product is delivered and presented to a high standard (ie. proofing copy, data entry). What you need (experience and skills): Data management and administrative skills. Excellent organisational skills and ability to prioritise. Ability to take initiative, problem solve and be pro-active. Ability to successfully manage relationships with suppliers. Brilliant attention to detail. Excellent numeracy skills. MS Office Skills. Excellent English verbal and written communication skills. We'd also love to see (but it's not a requirement): Previous experience in travel. Full driving licence is desirable. Additional languages are a plus (Spanish, Italian, Portuguese or French) Additional Information: You’ll be working in a team of hard-working and passionate travellers from a range of countries in our Clapham office where breakfast, drinks and early finish Fridays all on the company Working hours are usually from 9am-5:30pm, Monday to Friday - seasonal weekends would be required. This is a hybrid role with a minimum of 3 days in the office each week. Competitive salary plus Bonus. What we offer: Flexible working - work from anywhere on the planet for up to 4 weeks per year. £1000 Oliver’s Travels holiday credit for every year you work with us 25 days of annual leave, plus bank holidays, plus one extra day leave for every year you are with us Monthly company socials and guaranteed awesome Summer and Christmas parties Free breakfast, nibbles, delicious drinks, all on us Headquarters in our newly refurbished offices in Clapham. Team of 90 and growing fast Great working environment - team of hard working and passionate travellers from around the world. Office dogs - bring your buddies along Application Process: Please upload your CV and cover letter to your application First interviews will be conducted by Microsoft Teams Call Following interview(s) will be held at our offices in Clapham We welcome and encourage candidates to apply, even if they do not meet all the listed requirements. Oliver’s Travels is an equal-opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. If you require any adjustments to participate fully in the application process or to perform the duties of the position you're applying for, please do ensure to let us know. We are dedicated to accommodating your needs to ensure a fair and inclusive recruitment process. Please email: jobsoliverstravels.com