Are you passionate about delivering exceptional customer experiences? Do you have the drive to lead, inspire, and grow with a successful, family-run business? If so, this could be the opportunity you've been looking for!
Whittakers Schoolwear is seeking an enthusiastic and dynamic Retail and Event Manager to join our team. This role offers a unique opportunity to be part of a growing company where your ideas are heard, valued, and have a direct impact.
About the Role
As our Retail and Event Manager, you will take full ownership of delivering a first-class shopping experience across our stores and national school selling events. This is a hands-on leadership role that blends customer service, retail management, and event coordination.
You will:
Lead and inspire your team to provide a tailored, personal service to every customer
Ensure exceptional standards across all aspects of store presentation and operations
Take full accountability for the performance of your stores, including sales development, stock control, and financial responsibility
Organise and manage national school selling events, including logistics, stock, and customer communication
Build and maintain strong relationships with Headteachers and School Business Managers to win new business and retain existing partnerships
Act as a brand ambassador, representing Whittakers Schoolwear with professionalism and pride
Regularly liaise with company Directors, playing an active role in shaping fu...