Job Description
Client Service Manager
Locations: London, Essex | Hybrid
Get To Know Us:
The Client Service Manager is responsible for ensuring the successful delivery of services to clients, fostering strong relationships, and enhancing overall customer satisfaction. The role requires a mix of customer support, communication, problem-solving, and project management skills.
Why You Will Love It Here!
* Flexibility: Hybrid Work Model
* Your Future: Professional Development Reimbursement including access to SS&C University
* Work/Life Balance: Competitive holiday scheme
* Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
* Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
* Training: Hands-On, Team-customised throughout your career
* What You Will Get To Do:
Service Management
1. Develop existing client relationships with relevant Clients
2. Liaison with the clients' oversight team to ensure that service meets requirements
3. Manage the communication and participate in resolving any service issues
4. Understand client’s ...