Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Tintagel Castle and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
This is a great opportunity for to work at one of English Heritage's flagship sites, Tintagel Castle which welcomes around 300,000 visitors per year. The rocky headland of Tintagel is the setting for over 1500 years of history and archaeology, where the stories of human occupation are intertwined with world-famous legends and myth. The site includes the clifftop remains of a medieval castle, breath-taking sea views as well as the famous statue of Gallos and famous Tintagel bridge.
You'll be optimising every opportunity to generate income, achieving all site performance targets, including retail, through target setting, training and coaching your team in active selling. You'll also be involved in engaging the local community with what's happening on site as well as ensuring that the site itself and its assets are safe and secure.
As one of a team of Site Supervisors your working pattern will be Friday - Monday 9am - 6.30pm. Tintagel Castle is a rugged coastal site which can be challenging to visitors and staff; the paths are uneven and bumpy in places, so you will need to wear sturdy shoes, wet weather gear and sun hats - all of this will be provided as part of your uniform. Free parking is available to staff within the village, not on site.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Georgia Butters, Head of Historic Properties, Cornwall and Devon on georgia.butters@english-heritage.org.uk
Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.
We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.
You can find out more about us and what we do here, here. Meet some of our People and hear about why they enjoy working with us here
You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
-The opportunity to progress your career within the heritage sector;
-Apprenticeship opportunities
-Subscriptions to professional bodies
-Free access to all English Heritage sites for you and up to 6 friends / family members
-25% discount in our shops and cafes;
-Enhanced Maternity/Paternity/Shared Parental leave
-25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
-Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
-Flexible hours.
Interviews will be held week commencing 31st March 2025