What you will do in your working day
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
* Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
* Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
* Participate in equipment installations and upgrades under supervision
* Develop proficiency in using diagnostic tools and equipment to identify issues accurately
* Collaborate with team members to ensure timely completion of service requests and projects
* Follow safety protocols and guidelines to maintain a safe working environment
* Document service activities, including work performed, parts used, and customer interactions
* Attend training sessions and workshops to enhance technical skills and product knowledge
* Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
* Assist with inventory management, including tracking parts and supplies used during service operations
The training you will be getting
You will achieve a nationally recognised qualification: Level 2 Autocare (lasting 24 months) and on successful completion, apprentices will move on to complete Level 3 Light Motor Vehicle Service and Maintenance Technician (for a further 12 months).
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules. Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.
What to expect at the end of your apprenticeship
Your development is supported through your Apprenticeship journey, with your learning focused on achieving a qualification recognised across the motor industry.
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme.