Can you imagine a world without music? Neither can we.
Key Details
We have an opportunity for a Corporate Licensing Consultant to join the team. The role will generate revenue through identifying new corporate music licensing opportunities and ensuring the accurate licensing of those businesses through a consultative & resilient sales approach.
To contribute to the achievement of both team and business revenue & cash targets.
What you will be doing
1. Make daily outbound activity to potential customers via phone, email & video conferencing.
2. Ensure an effective sales pipeline is developed and researched through a mix of self-sourcing and following up on prospect sales leads.
3. Identify businesses that use music and contact them to arrange adequate licensing by mutual agreement (via social media, news, web scraping, data dialing, networking, etc.).
4. Follow the department's infringement process for non-compliant businesses which we can evidence are using content within our control, including gathering and producing evidence to support collection of royalties.
5. Identify businesses that are not using music and sell in the benefits of introducing music with the objective to sell a license.
6. Ensure that all customers are accurately and adequately licensed according to their declared music usage and upsell where possible.
7. Learn and follow our quality guidelines to ensure compliance with our legal requirements & provide a positive and consistent customer experience.
8. Attend occasional networking and related events to understand the marketplace and create opportunities (e.g., trade fairs).
9. Maintain accurate notes in the customer relationship management system for all prospects and licensed accounts.
10. Use objection handling techniques to resolve any customer queries or objections.
11. Carry out music usage audits/reality checking on customer accounts as required to ensure customers are adequately licensed and upsell usage where possible.
12. Educate and advise customers, positively reinforcing benefits of music to their business, while ensuring that they understand and are adhering to the contractual licensing terms and conditions.
13. Develop and maintain knowledge of market sectors to meet revenue targets.
14. Develop and maintain knowledge of core licensing processes and procedures including tariffs and Copyright Law.
15. Undertake other tasks as reasonably requested.
16. Attend occasional face-to-face meetings on site with customers when required.
You will have
1. Sales/business development & outbound and/or inbound customer contact is essential.
2. Excellent communication skills by phone, letter, face-to-face, email & video calling.
3. Working knowledge of Microsoft products, social media platforms, and ability to learn and utilize in-house software.
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