Main area: Administration
Grade Band: 4
Contract: 10 months (Fixed term)
Hours: Full time - 37.5 hours per week (Monday - Friday 9.00am - 5.00pm)
Job ref: 363-NEW6955968
Employer: East London NHS Foundation Trust
Employer type: NHS
Site: CRT North Passmore Edwards Building
Town: London
Salary: £26,530 - £29,114 per annum
Salary period: Yearly
Closing: 16/03/2025 23:59
Job overview
The post holder will work within the Newham Mental Health Community teams; using their own initiative to support the processing of referrals for screening; attend subgroup meetings; prepare the team's caseload for weekly discussions; monitor their consultant's caseload; gather data where necessary; manage clinics, book clinic appointments; send out clinic outcome letters; monitor KPIs; set up CPA meetings; communicate with other Administrators and clinical staff; support the data management processes and generally provide an administrative service which will help to bring out the best in the clinical team.
Main duties of the job
You will need to have a good command of the English language; able to read and understand letters; have excellent Microsoft Office skills including an understanding of Office 365; able to undertake Administrative/secretarial tasks such as opening and closing of cases; managing diaries, typing of letters, taking minutes at meetings, manipulating databases, understanding RiO; and to be the face of your Consultant in their absence taking messages and reporting back in a fitting and timely manner. You will need to have a flair for organising, as you will be expected to provide an efficient and responsive administration provision to a multi-disciplinary team; ensuring service delivery needs are met and Consultants and their team are fully supported.
Person specification
Experience, Knowledge and Skills
* Educated to GCSE standard or equivalent level of experience.
* Good standard of written and spoken English.
* NVQ2 or AMSPAR or equivalent.
Experience
* Experience of working in an administrative capacity within a team setting.
* Demonstrable experience of administrative processes.
* Experience in a health/mental health, education or social services environment.
* Experience of minute/action taking.
* Experience of working in a culturally diverse inner city area.
Knowledge and Skills
* Knowledge of Microsoft Office 365 & its applications.
* Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
* Ability to work flexibly without direct supervision and prioritize workload.
* An understanding of office procedures.
* Knowledge of the Data Protection Act.
Please note that:
* You must give three numbered reasons why you should be shortlisted for the post.
* A short statement of why you fit the role and how you meet the person specification.
* Closing date for applications is 20th May 2023 @ 12.00pm.
* Interviews for this post will be on 30th May 2023 – between the hours of 09.00-16.30pm.
* To find out more about the post – kindly email Zuma Khanom; z.khanom@nhs.net.
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