THE ROOF GARDENS
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. People have come together, the curious, creative, riotous, radical and respected alike. Every chapter scatters their seeds in the soil; we are merely the latest gardeners in its ongoing story.
Created for season-by-season, morning-to-moonlight experiences. Al fresco Italian in the Walled Garden, vibrant, healthy twists on club classics in the Sun Pavilion, live performances and cosy cabanas in the Spanish Garden and late-night revelry in our den of decadence, the Biba Bar. Curated talks, debates, supper clubs and intimate celebrations in Esme's private villa. The Roof Gardens' community is united by open-mindedness, optimism and kindness, not defined by background.
The Role
We are looking for an experienced Bartender to join The Roof Gardens. As a member of our front-of-house service team, you will be helping deliver a world class drinks offer, alongside a highly trained, charismatic team whose collective goal is to deliver excellence to our members and create drinks which are immaculately and imaginatively executed.
You will be proud to uphold the club's service standards, and deliver beautiful and delicious drinks, every time. We seek somebody with solid experience in high-end drinks service environments, an impeccable demeanour, excellent customer service skills, and the ability to remain calm under pressure. You should have a great eye for detail too and be conscientious in the execution of your duties.
Key Responsibilities:
* Exceptional Service: Greet customers by name, provide welcoming atmosphere and learn their preferences to deliver excellent service, taking note on allergies and other critical information. Communicate with colleagues across the club as needed.
* Service Standards: Produce beautiful hot and cold drinks for members following agreed recipes and SOP's, ensuring impeccable presentation and efficient service.
* Inventory Management: Assist team with stock-taking and inventories, anticipate periods of peak demand and large-scale events for additional supplies. Follow instructions from line manager regarding reporting, record-keeping, compliance, health & safety standards, and drinks inventory management.
* Team Player: Contribute creative ideas to team meetings. Attend tastings, training sessions, and supplier visits to enhance professional and personal development.
* Maintenance & Operations: Keep bars spotlessly clean throughout shift, including maintenance of coffee machines, blenders, fridges, and other equipment. Manage overall bar and coffee operations as directed by line manager. Conduct MEP preparations before every service and always ensure well-stocked bar.
Skills & Requirements
* Accomplished mixology skills and passion for craft; strong barista skills or willingness to learn
* Enthusiastic with lots of energy, able to stay composed under pressure
* Understanding of luxury lifestyle market and experience in fast-paced, multi-outlet businesses
* Focus on customer experience while performing duties
* Detail-oriented with ability to anticipate issues
* Excellent communicator with strong organisational skills
* Friendly demeanour, enjoys supporting colleagues to fulfil potential
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