Information Technology Operations Analyst
Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse IT Operations network, for one of the world’s leaders in Life Sciences technologies.
ABOUT THE PROJECT
Working as Infrastructure Operations Analyst for the Client Technologies division, you will be responsible for providing support for our Executives as well as general IT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.
ABOUT THE RESPONSIBILITIES
* Providing user and administrative support for IT systems, applications and infrastructure.
* Providing technical guidance to users and management for IT related issues and queries.
* Performing maintenance and troubleshooting of all relevant hardware, software and systems.
* Assisting Manager/Supervisor in development of desktop support and local server systems strategy.
* Implementation and support of network operating systems and services.
* Configuration, installation & deployment of all PCs and PC related peripherals.
* Configuration, installation, deployment & support of desktop management suite.
* Supporting local manufacturing systems.
* Developing and maintaining appropriate desktop and server related procedures and ensuring these procedures are enforced.
* Developing & maintaining appropriate disaster recovery procedures.
* Keeping abreast of technical aspects of PC-LAN computing environment.
* Providing project management for implementations and roll-outs.
* Performing daily backup procedures as defined by technical leads.
* Identifying opportunities and recommending solutions for improving service, efficiency and effectiveness.
* Logging into and using telephone and computer based Service Desk system to record all support activities.
ABOUT THE QUALIFICATIONS
* Associate’s Degree in Information Technology (or equivalent).
* Up-to-date professional IT certification.
* 4+ years experience providing second line end user desktop support.
* 4+ years experience with PC applications / operating systems / hardware.
* Strong knowledge of IT hardware and associated peripherals.
* Excellent knowledge of Microsoft operating systems and Office applications.
* Ability to use technical documentation and diagnostic tools to solve hardware and software problems.
* Ability to work as part of a team.
* Excellent judgment and strong analytical skills as well as follow-up and organizational skills.
* Strong written and verbal communication skills.
* Ability to perform risk assessments.
* Willing to provide out of hours support and coverage for National holidays.
ABOUT THE ROLE
This is a 3-month rolling contract to be performed onsite at our client’s location in the South East England area.
APPLY NOW
If you are interested in finding out more please contact us or submit your resume to jobs@systematix.com.
ABOUT SYSTEMATIX
Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.
Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don’t just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community.
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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