* Location: Chessington, Epsom, Kingston, Wimbledon, England
* Type: Permanent
The Company:
Excellent opportunity to work with a fast-growing company.
Rapid development with double-digit growth in each of the last 3 years.
Excellent market leading products.
Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established.
8 years of continued growth.
The Role of the Service Co-Ordinator:
Our client sells hospital & dental products in designated sales area for niche therapy areas: ENT, Gynaecology, Forensic, dental chairs & microscopes.
Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc.
You will provide telephone support.
Data Processing within the CRM system for all service related matters.
Administration of the exchange process for all repair equipment.
Ordering of spare parts for customers and internal service team.
Processing of all service contract purchase orders.
Processing of customer orders for non-contract chargeable service visits.
Quoting customers for any repair work and obtaining authorisation for the work to go ahead.
Monitoring of all repairs.
Management of the service consignment stock.
Booking of PPM visits/Call outs for all Field Based Engineers.
Continual product training provided via Representatives.
Benefits of the Service Co-Ordinator:
£34k-£36k basic
Quarterly bonus scheme (eligibility commences following successful completion of probationary period)
Healthcare medical insurance (following period of qualification)
Contributory pension scheme
Death in service benefit
Employee assistance programme
A/L - 20 days per year plus bank holidays, rising by 1 day per year after the first full 12 months in post, to a maximum of 25 days plus bank holidays.
The Ideal Person for the Service Co-Ordinator:
Qualified by experience in a similar position (Service Co-Ordinator/Administrator)
Attention to detail
Used to working at a fast pace
Used to working to tight deadlines
Very well organised
Able to manage own workload whilst observing all deadlines
Excellent time management skills
Articulate, with strong writing skills with good vocabulary
Strong numeracy skills
Independent thinker - resolution focused
Able to work independently with minimal supervision.
If you think the role of Service Co-Ordinator is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no: 0208 397 4114
Candidates must be eligible to work and live in the UK.
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