How You'll Make an Impact: As a Website Designer (Coordinator) you will make our company motto of “more reservations, happier guests” a reality by providing outstanding customer account management and creating great websites our customers from around the world will be proud of. Our Website Designer Team: The Websites Team’s mission is to provide beautifully designed, innovative, SEO enhanced, user-friendly website solutions for hotels and accommodations. Our team is a diverse group of creative and experienced customer-centric professionals who thrive through proactive collaboration and communication and have a shared passion for user experience, problem-solving, and staying ahead in website design trends. We focus on delivering a great customer experience and professionally built websites that help our customers potentially increase their direct bookings. We are looking for a resilient, collaborative, and detail-oriented Website Designer to join our dynamic team. In this role, you will work with customers, AI, website builders, SEO tools, to create visually appealing, high-performing websites for hotels and accommodations. Your work will directly impact our customers' success by enhancing their online presence. This position offers a unique opportunity to develop and refine your skills in digital marketing and SEO enhancement while working in a fast-paced and innovative environment. What You Bring to the Team: Develop and build professional hospitality websites using an in-house builder, employing a consultative approach. Oversee website onboarding projects and ensure timely service delivery across multiple accounts. Maintain accurate records and manage task systems related to website service delivery. Communicate effectively with diverse customer profiles via video, email, and voice calls. Collaborate with website designers to deliver websites on schedule and utilize graphic design tools for brand-aligned visuals. Address website errors, provide support, and contribute to website service improvement initiatives. Manage internal escalations, handle customer complaints, and develop improved website service processes. What Sets You Up for Success: Experience in designing and creating websites on any website builder platform Experience in or has a general understanding of SEO optimization and google analytics basics Creative, has a keen eye for design, high attention to detail and can follow the onboarding process set by the team Effective execution and management of several website projects with varying processes in a timely manner Effective communication and Emotional Intelligence: outstanding written and verbal communication skills, coupled with strong empathy for customers and their success.