Operations Team Leader London ( Hybrid ) Up to £35,000 Company Profile A well-established founder led SME food business, providing premium quality products across a number of different categories and brands. With a guarantee to provide ethically produced products sourcing ingredients from their suppliers with a particular importance on being good for the planet. A growing team with products stocked globally in a number of key retailers and available to purchase from their ecommerce platform. What’s on offer? Hybrid working model with up to 2 days from home Flexible working hours with start times between 8:30-10:00 am Access to product discount Free product samples Opportunity to join a growing brand and develop your career What will you do as an Operations Team Leader? Responsible for overseeing daily order processing to ensure OTIF order fulfilment Manage and resolve any order fulfilment issues working with relevant internal teams Work alongside the finance team with invoice creation and reconciliation of accounts Liaise with suppliers and logistics partners to reduce risk of delivery discrepancies Oversee stock levels within warehouse to make sure they are optimal to meet demand Prepare customs deceleration forms for international orders liaising with shipping companies Lead the operations team, providing training and create a collaborative working environment Creation of weekly and monthly reports on order fulfilment and inventory levels What do you need as an Operations Team Leader? Previous experience within an operational leadership role with FMCG Experience managing order fulfilment for B2B accounts both UK and Internationally Knowledge of export declaration documentation would be ideal Competent using Excel and ERP systems ( Ideally NetSuite ) Strong leadership and communication skills, keen to learn and grow Job ID: 9127