We are looking for 2 new Customer Service/Data Analysts to work in Bedford, This is a Temp to Perm opportunity working Monday to Friday 9am to 5pm paying £12.40 per hour with overtime paid at Time and a half. This role will start in January. You will be in charge of one of the clients main accounts dealing with orders, data input and all customer service issues. entering customer data in to the data base updating customer information handling customer telephone calls and making required activities actively preventing terminations of contracts and reduce of purchased services handling customer feedback and making required activities making customer satisfaction surveys follow up of first delivery to new customer follow up of contract termination and final invoicing making invoicing to customers printing of delivery lists archive of customer documents Customer service and care of the customers Individual Requirements Systematic way of working and ability to analyze information Problem solving ability, and skills to sell solutions for customers. Result oriented and determined Disciplined Willingness and enthusiasm to work with people Ability to react fast into extraordinary situations and handle those Please apply with your cv or call Amy on 07947509219