Programme duration 12 months plus 3 months to complete End Point Assessment
Programme name Level 3 - Retail Team Leader
Employer description
Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
Job description
We are looking to recruit an Apprentice Trainee Supervisor for our store in Congleton, Cheshire (Congleton is set to open on the 4th October. For any shift trials/training before the shop opens will be most likely based at the Macclesfield shop).
. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our apprentices you will:
Make all of our customers feel welcome with a friendly smile and simple hello.
Help customers find the items they are looking for.
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy.
Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers.
You will need:
A friendly, positive, hardworking approach to work.
To enjoy being busy as there is always something to do. As a junior member of management you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, to organising other team members and more!
To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon you to do your best on each shift and not let the team down.
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts.
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.
To become an apprentice, you must:
be 16 or over
not already be in full-time education
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.
As an apprentice you’ll:
have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
learn and train for a specific job
get paid and receive holiday leave
get hands-on experience in a real job
study for at least 20% of your working hours
complete assessments during and at the end of your apprenticeship
be on a career path with lots of future potential
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.
Levels of an apprenticeship
Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.
At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.