Deputy Shop Manager – Reloved Brum Charity Shop – Harborne
Join our team
Closing date: 20th January 2025
Interview date: To be confirmed
Location: Reloved Brum charity shop, Harborne, Birmingham
Hours: Full-time
Duration: Permanent
Salary: Retail Band 3, £22,938
Are you a confident retail manager looking for a new challenge? Do you want to join an innovative and trailblazing charity retailer who has been awarded UK charity shop of the year for 2024/25?
Our flagship superstore in Harborne, Reloved Brum, is seeking to appoint a Deputy Superstore Manager, who will support the Retail Area Manager and Superstore Manager through management of day-to-day operations.
We are looking for an enthusiastic, creative individual with bags of personality who puts customers at the heart of their decision-making.
About the role
Our charity shops raise vital funds for Birmingham Hospice. The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families.
In this new, exciting role, you will be responsible for key activities, such as visual merchandising, stock rotation, volunteer support, and health and safety.
An excellent communicator and self-starter, you will supervise and coach our people. You will drive and maximize sales to meet and exceed targets and ensure the shop is always up to brand standards. Additionally, you will be responsible for opening and closing procedures, as well as till operation, making sure that all monies are recorded, secure, and banked.
You will ensure that our customers receive the highest possible standards of customer service, actively seeking to drive customer engagement, seeking feedback to improve the services offered and supporting our activities to promote and grow the business.
If this sounds like the role for you, then we’d love to receive your application. Come and join us in our charity shop like no other!
Informal enquiries are encouraged and can be made to Cath D’Eath, Retail Area Manager: cath.d’eath@birminghamhospice.org.uk or call: 07970 039 652
* We’re happy to talk about flexible working, including those with caring responsibilities.
* Birmingham Hospice is committed to colleague development as an ongoing professional requirement.
* For individuals joining the charity from the NHS or another hospice, previous service with any NHS employer is recognized in respect of pension provision and annual leave.
* A supportive work environment, with a focus on your mental health and wellbeing.
* Free emotional, health, and financial support.
Equality, Diversity and Inclusion
The hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves. We value each person as an individual and embrace diversity of culture, background, and environment.
Our Values
Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.
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