Senior Ocean Freight Export Operations - Manchester
Shift pattern: Monday-Friday
Location: Manchester
Salary: Up to £40,000
We have an exciting opportunity for an Ocean Freight Export Operator to join a well-established freight forwarder renowned for their expertise in air, road, sea, and warehousing services. This role is perfect for someone who is passionate about logistics and enjoys working in a dynamic, fast-paced environment. As the Senior Ocean Freight Export Operator, you'll play a crucial role in our team, ensuring that every shipment is handled seamlessly. You'll oversee the end-to-end process of ocean import logistics, from tracking shipments and managing documentation to coordinating with customs and resolving any issues that arise. You'll be part of a company that values growth, teamwork, and operational excellence, offering ample opportunity to develop your expertise within a supportive and experienced team. If you thrive in a collaborative setting and are motivated by the challenge of coordinating complex global logistics, this position could be an excellent fit.
Benefits:
1. Competitive Salary Up to £40,000
2. Opportunities for career growth and development
3. Health & Wellness benefits
4. Collaborative & Supportive work environment
Responsibilities:
1. Support the team with your knowledge and expertise in the industry.
2. Support the growing Ocean Import/Export team with key insights.
3. Oversee & independently handle shipments in the role of Ocean freight Exports in accordance with quality standards, including documentation, booking, shipment control, transport insurance, accounting, and customs handling.
4. Provide customer support in conjunction with the Sales Department, including occasional client visits when required.
5. Key account management would be an advantage and will be a prominent part of your role.
6. Handle complaints in line with BIFA Terms and Conditions, including correct KPI recording.
7. Communicate with our UK, Overseas offices, and agents.
8. Focus on ensuring the most cost-effective service solutions are being utilized without risk to service levels.
Qualifications:
1. A minimum of 10 years' experience working within Freight forwarding, ideally in Sea freight Operations.
2. Extensive experience within sea freight Operations.
3. Previous experience in Ocean freight Import operations.
4. Knowledge of BIFA Terms and Conditions.
5. Strong communication and customer service skills.
6. Ability to work independently and efficiently.
7. Familiarity with customs handling and transport insurance.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
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