Summary
Amazing opportunity to get into the world of property management and build a career. If you are driven and want to apply yourself, we will offer the full support you need to become a fully qualified property manager and be a part of a growing company.
Annual wage
£16,000 a year
Training course
Housing and property management (level 3)
Hours
Monday to Friday 8.30am to 5pm.
37 hours 30 minutes a week
Possible start date
Monday 24 February
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Assist in organising and overseeing repairs, maintenance, and cleaning of common areas
* Conduct routine inspections of buildings to identify maintenance needs
* Liaise with contractors and suppliers for ongoing maintenance work or emergencies
* Ensure safety measures (such as fire alarms, and extinguishers) are in place and maintained
* Act as a point of contact for residents, owners, and tenants regarding building-related queries
* Provide regular updates to residents and tenants about building maintenance and policies
* Assist with the preparation and management of service charge budgets
* Learn about relevant property legislation, including landlord and tenant law, leasehold regulations, and health and safety laws
* Shadow senior managers to learn advanced property management tasks and legal compliance
Where you’ll work
IMPERIAL HOUSE
21-25 NORTH STREET
BROMLEY
BR1 1SD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THE APPRENTICE ACADEMY LIMITED
Your training course
Housing and property management (level 3)
Equal to A level
Course contents
* Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
* Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
* Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
* Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
* Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
* Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
* Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
* Problem Solving: Use a problem solving and flexible approach in their day to day duties.
* Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
* Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Your training plan
Time will be provided on a weekly basis to allow for learning through the apprenticeship scheme, this will be flexible and set at the time of employment.
Requirements
Essential qualifications
GCSE in:
* English (grade C / 4)
* Maths (grade C / 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Customer care skills
* Logical
Other requirements
You will be required to travel, alongside a property manager, to properties across London/South East by Train/Tube/Car.