Division: Banner Business Solutions
Reports To: Head of Commercial Development
Based: Normanton
Company Overview
Complete is one of the UK’s largest business supplies and services company to both the public and private sectors. We provide facilities & PPE, technology, furniture, printed goods, managed print services and office stationery, workwear and managed services. We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities. Our close consultative approach, combined with an industry-leading logistical capability, enables us to reduce costs, minimise waste and offer an excellent customer experience. We aim at all times to be the partner that:
Business Leaders trust, that Buyers recommend and that Employees value.
Role Specification
Role Objective: The Commercial Support Executive is a vital role within the Commercial Team. The role ensures technical support and assistance is provided to the business, assisting with a variety of tasks along with adhoc tasks when required.
Summary of Role Responsibilities :
• Provide assistance to the Bids & Tender Executive with all bids, tender, RFI, ITT etc responses. Including assistance with assessment, providing synopsis and contributing to storyboard meetings for each tender assigned to the Commercial Team.
• Assist with maintaining the Bids & Tender information library within the teams SharePoint.
• Reviewing Terms & Conditions, Non-Disclosure Agreements, Service Level Agreements and Code of Conduct reviews. Liaising with legal counsel as and when required.
• Review and provide responses for supplier and customer questionnaires.
• Assist with the coding of tenders and price comparisons.
• Monitor and review the Commercial Teams assistance request ‘Ticket’ system. Providing the appropriate responses and where required requesting assistance from the relevant team members or other areas of the business.
• Policy and Accreditation Control, working with Policy and accreditation owners ensuring the Commercial Team have sight of up-to-date policies and accreditations.
• Undertake account administration activities.
• Prepare and issue monthly, weekly & daily data reporting.
Person Specification
QUALIFICATIONS/EXPERIENCE
Essential
• Demonstrate experience in Sales, Contracts, Bids and Tenders Management,
• Demonstrate experience in the review of Terms and Conditions, Non-Disclosure Agreements, Service Level Agreements and Code of Conducts.
• Demonstrate experience in proof reading tenders.
Desirable
• Experience of bids and tender writing.
SKILLS/ ABILITIES
Essential
• High degree of business acumen.
• Experience in Contracts, Supplier / Customer Questionnaires, Bids and Tenders Management.
• Ability to communicate on all levels.
• Ability to meet tight deadlines.
• Meticulous attention to detail.
• Ability to self-manage workloads.
• High degree of computer literacy, and intermediate/advanced word skills.
• Articulate, numerate and literate.
• Clear imagination and ability to think in innovative terms.
Desirable
• Industry experience.
• 3 years’ experience of working within a Commercial Function.
• Contract Management experience.
DISPOSITION
• Proactive/self starter/ self-motivated
• High levels of common sense
• High levels of integrity and honesty
• Positive approach to change and good sense of humour
• Calm disposition
• Flexible and enthusiastic with a “can do” attitude
NOTE: The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .