Job Specification
For: Installation & Service Coordinator
Ref: VR/05105
Inspire Resourcing are currently recruiting for an Installation and Service Coordinator to join our well-established client in Chesterfield. This is a fantastic opportunity to join a great team!
Responsibilities:
* Actively managing the various scheduling queues within the bespoke system covering Site Surveys, Service & Install. Accurately scheduling jobs to the appropriately skilled engineers. Booking in works with sub-contractors and confirming prices. Other queues include – despatch & site to install.
* Checking over previously attended jobs ensuring engineers have called in and provided the team with updates, and where applicable the engineer is issued with a closure code.
* Raising transfer journals for equipment to be despatched in accordance with site attendance requirements.
* Issuing relevant paperwork for both service & install jobs – works completion certificates, RAM’s and plans to engineers prior to site attendance.
* Checking courier tracking systems throughout the day ensuring equipment is delivered to site in time for the engineer.
* Responding to emails from both internal and external stakeholders.
* Speaking to engineers frequently throughout each day to receive updates on their service / install jobs. Accurately updating the job within the system and liaising with the correct Project Manager on any issues the engineer may ...