Internal - External Showroom Sales Consultant - Based Cheltenham
Basic salary c£30,000 bonus, company van and excellent benefits and career development.
Candidates MUST hold a UK driving licence.
This is an exciting opportunity to join an expanding luxury premium retail business who are seeking an Internal/External Showroom Sales Consultant to join their retail team.
As an Internal/External Showroom Sales Consultant, you will work in a dual role where you will spend fifty percent of your time working in the showroom and the other fifty percent identifying potential new clients and customers within the Cheltenham area, relishing the challenge to win new business, find solutions, and build long-term relationships.
You will have a flair for interior design, with a proven career history of working within a sales role, ideally having experience dealing with architects, specifiers, house builders, tilers, bathroom installers, shop fitters, or similar.
Working as part of the retail team, you will be responsible for assisting customers, offering a highly professional quality service in addition to selling an extensive portfolio of premium tiles to trade and retail customers. An understanding of the specification and design process, along with any DIY knowledge and a willingness to learn the technical aspects of this role, would be advantageous.
Candidate Skills
1. Self-starter who can work independently as well as part of a team.
2. Excellent communication skills, both written and spoken.
3. Ability to organise meetings and weekly plans effectively to maximise efficiency.
4. Able to influence people and approachable.
5. Good problem-solving skills and highly numerate.
6. Proficient in IT skills, MS Office, Word, Excel, PowerPoint, and Outlook.
7. Able to work as part of a team and independently.
Internal Sales Duties
1. Meet and greet customers, providing exceptional customer service and guidance.
2. Engage with clients to understand their design preferences, requirements, and budget constraints.
3. Build strong relationships with clients, establishing trust and rapport to ensure customer satisfaction and repeat business.
4. Provide accurate and detailed product information, pricing, quotes, sales orders, and after-sales care to facilitate the sales process.
5. Confidently upsell various products and close sales.
6. Continually learn about the various product ranges (training will be given) and maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
7. Share expertise with clients by providing insights and recommendations on design choices, materials, and finishes.
8. Assist with showroom paperwork and be a key holder to open and close the showroom.
9. Take delivery of stock from the main warehouse and showroom.
10. Update showroom displays and assist with loading, transporting, and delivering goods to customers.
External Sales Duties
1. Research, identify, and contact potential new business and customers.
2. Travel within the Cheltenham and surrounding areas to conduct product meetings and presentations with the target market.
3. Achieve specifications and subsequently follow through to sale.
4. Develop and maintain a good rapport with new and existing clients within the geographic territory.
5. Keep up to date with current trends and project leads through research and communicating with industry contacts.
6. Project a positive image when representing the company to customers.
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