Phishing and scam emails offering job placements have been sent to a number of individuals both within and outside of the UK.
Do not reply to the email and do not open any links in the message.
See our 'Phishing and Scams ' page for more details.
CRH offers a wide range of exciting and rewarding opportunities for people who are passionate about providing exceptional patient care. With more than 350 different careers on offer there is a job for you no matter what your interests, skills, or qualifications.
Main area: Receptionist / Administrator
Grade: Not Agenda for Change
Contract: Permanent
Hours: Full time - 37.5 hours per week (Various)
Job ref: 166-RPC-6936131
Site: RPC Brooklyn Town Heanor
Salary: £22,368.06 per annum pro rata
Salary period: Yearly
Closing: 19/03/2025 23:59
Job overview
Royal Primary Care Brooklyn – Heanor
We have an opportunity for 1 x full-time (37.5 hours per week), Receptionist / Administrator based at Royal Primary Care Brooklyn, HEANOR.
You will join a growing establishment committed to being a flagship organisation and an at scale provider of primary care services in the Midlands. If you are enthusiastic, caring and passionate about delivering the highest quality care, keeping patients at the heart of all you do, we want to hear from you.
Main duties of the job
An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for an enthusiastic part-time and full-time Receptionist/Administrator to work within our busy medical practice within the Heanor area.
The successful candidate should have basic IT skills.
Other essential skills are the ability to work as part of a team, have a good level of qualification (or equivalent experience) and competency in Maths and English.
Working for our organisation
Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality.
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included. You’ll have an equal say in how we look after you through access to our annual staff survey.
(Please note although this is not Agenda for Change - we do offer our employees a good package of benefits)
Detailed job description and main responsibilities
To work within the reception team with a focus on achieving excellent patient care via the telephone and face to face. Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers.
Please see the attached job description for a full breakdown of the duties and responsibilities.
Person specification
Qualifications and Training
* GCSE in Maths & English Grade C or above
* NVQ or equivalent in Customer Care
* Formal training in a public facing environment
* Knowledge of GP computer systems, preferably SystmOne
Experience
* Working with the public, preferably in a reception environment with knowledge of basic office procedures
* Telephone call handling experience
Skills and Knowledge
* Good team working skills
* Ability to work independently following verbal or written instructions
* Understanding the issues around safeguarding and patient confidentiality
* GDPR knowledge
Flexible Working
If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.
Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.
UK Points-based immigration system
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.
Communications
Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.
If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.
Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.
Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @royalhospital
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Amanda Clark
Job title: Business Manager
Email address: amanda.clark@nhs.net
Telephone number: 01773 712552
Additional information or contact: Leah Caddick at leah.caddick@nhs.net
Opening hours: 8.30am-5pm, Monday-Friday
#J-18808-Ljbffr