What you will be doing:
1. Living and working on a cruise ship (you could be anywhere in the world!)
2. Creating an exceptional and memorable retail experience for guests on board
3. Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
4. Setting an example for your team by acting as a role model
5. Help identify training requirements within your team
6. Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
7. Consistently deliver the highest possible standards both on the shop floor and in back office operations
Who you are:
8. Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea)
9. Motivated in leading a team to achieve and exceed sales targets
10. Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
11. Proven ability in public speaking and showcasing luxury items
12. Adaptable to change and able to work in a high-pressure environment
13. A strong team player who is commercially driven and goal orientated
14. Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc
15. Strong numeracy and literacy skills
What you will receive:
16. Competitive salary and generous commission structure
17. Accommodation and meals on board
18. Necessary visas and seafaring documents to work at sea
19. Dedicated in-house bespoke training across sales, product and brand
20. Guidance, support and development from the onboard Retail Manager and central office team
21. Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts