Customer Service Officer - Hybrid Role | Bournemouth Must live within 15 miles of Bournemouth 12-15 week placement, leading to an 18-20 month fixed-term role We are looking for friendly and experienced customer service professionals to support local residents across Bournemouth, Christchurch, and Poole. What You'll Do: Answer incoming calls from the public Help with enquiries about: Council Tax Parking Blue Badge applications Bus Passes Work part of the week in the office and part from home Follow rules and processes carefully What You'll Need: Experience in a contact centre or customer service role Good computer skills A helpful and patient attitude Ability to understand and follow important guidelines Willingness to work in a hybrid setup What You'll Get: Supportive training and team environment Flexible hybrid working Opportunity for a longer contract after initial placement A meaningful role helping your local community If you enjoy speaking with people and solving problems, we'd love to hear from you