* Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
* Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
* Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
* Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
* Documents and shares knowledge within your organization via internal forums and communities of practice
Formal training or certification on Site Reliability Engineering concepts and advanced applied experience
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
* Fluency in at least one programming language such as (e.g., Python, Java scripts)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
* Experience with troubleshooting common networking technologies and issues.
* Ability to expand and collaborate across different levels and stakeholder groups
* Willing to work on weekends with other teammates as per shift rotation.
As a Senior Lead SRE at JPMorgan Chase within the Engineer's Platform & Integrated Experience (EPiX) Line of Business, you will be instrumental in executing on our strategy to accelerate the firm's software delivery to our customers via a self-service engineer experience platform.
We are looking for a candidate that brings a curious mindset, thrives in collaborative teams, and is passionate about new technology. Professional skills are key but culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve.