What you'll be getting up to
1. You’ll support the Concession Manager in ensuring all minimum brand standards are achieved as well as creating a first class customer experience.
2. You’ll build great relationships with other store colleagues, and liaise regularly with the core Piglet team to ensure you’re up to date, and feeding back important updates.
3. You’ll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You’ll familiarize yourself with the brand story and deliver consistently on brand guidelines.
4. You’ll embody the Piglet brand, and make our customers feel at home within our stores, and excited to buy into the brand.
5. You’ll help us learn more about our in store shoppers.
6. You’ll support the Concession Manager in maintaining our physical space; both delivering on brand visual guidelines and ensuring cleanliness and health and safety requirements are met.
7. You’ll maximize sales by building great relationships with customers, and sharing your product knowledge and suggestions.
Who we're looking for
1. You’ll need to be a real people person; the kind to put a smile on shoppers’ faces, even if they don’t make a purchase.
2. You’ll need to be self-motivated and proactive, keeping busy even when the store is not.
3. Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing.
4. You’ll need to have a passion for our products; at PiB we love playful colours and creating bold combinations to suit individual tastes. We’re looking for someone who can listen to shoppers and confidently make product suggestions.
What it's like to work at Piglet in Bed
1. This is a part-time role; with various hours available. Some flexibility will be required to cover holidays and absences. You will need to be available to work weekends.
2. Pay for this role will be £13.15/hour - we're proud to pay the UK Living Wage, a voluntary measure we are taking to make sure our salaries meet our employees' real, everyday needs.
3. 33 days holiday (or pro rata).
4. We offer a generous 50% discount on our products alongside a bonus scheme, and plenty of chance to get your hands on treats (birthdays, piglet of the month, photo competitions and product sweepstakes).
5. You’ll get access to Yulife, our hotly contested steps leaderboard and wellbeing platform, which gives access to an online GP, support services and financial rewards, as well as life assurance cover.
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