University Hospitals Coventry and Warwickshire NHS Trust
About
University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our skilled employees across our hospital sites in Coventry and Rugby, with high quality patient care positioned at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a national and international leader in healthcare.
We provide general acute hospital services to approximately 500,000 people from Coventry and Rugby and specialist hospital services to over one million people from Coventry, Warwickshire and beyond. The Trust has a revenue budget of approximately £473 million, we employ over 10,000 staff, manage 1,380 beds and 32 operating theatres.
The Trust is made up of the following hospitals: University Hospital Coventry, Hospital of St Cross, Rugby.
Key details
Location
Site: UHCW NHS Trust
Address: Clifford Bridge Road
Town: Coventry
Postcode: CV2 2DX
Major / Minor Region: Warwickshire
Contract type & working pattern
Contract: Fixed term: 6 months (secondment available for internal candidates)
Hours: Full time - 37.5 hours per week
Salary
Salary: £46,148 - £52,809 per annum
Salary period: Yearly
Grade: (NHS AfC: Band 7)
Specialty
Main area: Medicine Group
Interview date: 11/03/2025
Job Overview
An exciting opportunity has arisen for an enthusiastic and highly motivated Operational and Performance Manager to work with the Group Management Team in Medicine at UHCW.
The Operational and Performance Manager will be an integral part of the Group Management Team, supporting the Clinical Head of Service, Group Manager, Modern Matrons, and specialty Clinical Leads in the development and provision of a comprehensive, high quality, patient-centred care service, by ensuring the efficient utilisation of available resources.
Key Functions
1. Responsibility for the improvement and delivery of scheduling and utilisation targets related to both theatres and outpatients.
2. Responsibility in delivering performance against financial and activity targets.
3. Supporting the development and delivery of services both operationally and strategically.
4. Organisational development and the management of risk within each service.
Please be advised that this job advert will close as soon as sufficient applications have been received.
Detailed Job Description And Main Responsibilities
1. Support to the Group Manager ensuring clear communication and robust implementation of policy, business objectives, and agreed targets.
2. Provide support to the Group Director of Operations, Group Director of Nursing & AHPs, and Clinical Director to ensure sound operational management of services and ensuring that services are continuously improved.
3. Support the group in the delivery of operational performance within the Medicine Group specialties to achieve delivery of national and local targets, the development and delivery of improvement plans.
4. In liaison with the Group Manager, Associate Group Manager, and the Group Finance Manager agree and deliver against financial and activity profiles for relevant specialties, identify risks, and implement and review risk reduction strategies.
5. Provide support in the implementation and review of robust systems and processes so that specialty budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders, and Standing Financial Instructions.
6. Implement HR and governance strategies and policies within relevant services in order to achieve compliance with Trust policies and procedures, best practice, relevant legislation, and regulatory provisions.
7. Responsible for the improvement and delivery of targets by ensuring effective and efficient usage of Theatres, Treatment Rooms, and day units.
8. To provide management of administrative staff ensuring robust processes are in place to schedule patients and utilize theatre lists and clinics fully meeting set Key Performance Indicators.
9. Implement and review robust arrangements within relevant specialties to effectively deal with emergencies, in line with Trust policy.
10. To provide support and management to projects and key workstreams associated with services delivery.
11. Provide oversight of medical staffing rotas linking in with the Clinical and Operational management teams to ensure all key roles are covered.
12. Undertake project work when required as directed by the Group / Associate Group Manager.
Organisational Development
1. In conjunction with the Group Management Team maintain an open, proactive, and collaborative culture within relevant specialties supported by effective two-way communication systems and processes.
2. In conjunction with the HR Manager ensure that robust systems are established for the appraisal and continual development of all staff within relevant specialties.
3. Work with the Human Resources Manager to effectively and sensitively manage organisational change and employee relations issues within relevant specialties.
Risk Management
1. Support the Group Management team to develop, implement, and review robust systems to effectively manage risks.
2. Manage the implementation within relevant specialties of the provisions of the Trust's health and safety policy and all other policies, procedures, and safety rules.
For further details of the job role please see attached job description.
To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment. The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. #J-18808-Ljbffr