Salary:
£25,000 + Bonus + Excellent Benefits
Hire Coordinator - Boldon – Fusion Utilities
*12 Month Fixed Term Contract*
So, who are we? We are Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Hire Coordinator based in Boldon you’ll be responsible for:
* Day-to-day management of hire contracts with our account customers, ensuring all hire items are delivered, collected, or exchanged on time
* Coordinating customer service and the repairs business and helping to drive new revenue streams
* Liaising with the site engineering team to ensure all hire equipment is serviced and repaired in a timely manner
* Assisting in the planning of deliveries and collections with the Operations Managers, ensuring customers' expectations are met
This is a full-time, 12-month fixed-term contract role working 40 hours per week, Monday to Friday between 7.30am – 4.30pm.
And here’s what we’d like you to have:
* Strong organisational skills. You will need to manage multiple customers and hires at the same time
* Previous administration and customer service experience is essential
* Previous experience in a hire role or a coordinator role is desirable
* To be able to work well across multiple teams internally and provide exceptional customer service
We look forward to receiving your application!
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