Job Title
Health Advisor - 111/999 Call Taker
Employer
North East Ambulance Service NHS Foundation Trust
Job Type
Permanent
Salary/Pay Rate
£24,071 to £25,674
Job Location Type
On-site
Job Locations
Newcastle, NE15 8NY
Application Close Date
20 April 2025
We are expanding, come and grow with us! Do you have excellent communication, listening and computer skills, enjoy solving problems and genuinely want to make a difference? If so, we want to hear from you!
Responsibilities:
1. Provide high-quality advice and support to callers.
2. Assess and triage health needs effectively.
3. Document calls accurately and maintain confidentiality.
4. Work collaboratively with healthcare professionals.
Minimum Requirements:
1. Excellent communication and listening skills.
2. Strong computer skills.
3. Ability to work under pressure.
4. Experience in a healthcare or call center environment is preferred.
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